Thank you for visiting and shopping at VWG. Our main objective is to offer you the best shipping option to your respective address. We deliver packages to thousands of customers every day with the highest level of responsiveness at all times. Following are the terms and conditions that constitute our Shipping Policy.
Shipping Rates:
DHL/UPS/FedEx Express: $19.99 (USD $). Free Shipping on orders over $500.
Delivery Estimates:
Handling Time: 1- 2 Days. If the item you ordered is out of stock, we will notify you of the best available option through emails or phone calls.
Transit time: 3 - 5 Days. If there will be a significant delay in the shipment of your order, we will contact you via email.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
VWG is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
VWG is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.